Given the current situation in regards to COVID-19, we have implemented some measures in the hopes that we can help your business get through these difficult times. You can reach out to us with any question, small or large, and we will find a solution together.
We have implemented the possibility to pause your subscription in the hopes we can help your business get through these difficult times.
Here is how you can take action: go to account settings > subscriptions > click on the red button "end subscription" on each of the zones in your account > select your choice.
Please note that the pause will begin at the end of the current individual billing period of each subscription, and last for the number of days chosen. You can, of course, resume your subscriptions manually whenever you are ready - if you do so, you will receive a 50% discount on the following 3 monthly payments.
You can cancel your Soundtrack subscription at any time. Follow these instructions to do so:
1. Go to business.soundtrackyourbrand.com and log in with your email address and password.
2. Click on "Settings" in the top menu and then on "Subscriptions" to view and manage your subscription.
3. Select "End Subscription" next to the location you want to cancel.
4. Fill in the reason to why you're canceling the service. We appreciate any feedback.
The subscription will remain 'active' until your current billing period has ended. If you would like to resume your subscription, just follow the same procedure but choose resume subscription instead.