We're launching a new macOS player with better features and improved performance to give our users the best experience. It replaces the older version, which had some limitations we've now fixed.
What does this mean for you?
In the coming weeks, you'll notice a notification within the current macOS app letting you know it will be phasing out in March 2025. We encourage you to get a head start and experience the benefits of the new player today. Here's how to make the switch:
Step-by-step
First, let's remove the old Soundtrack app for macOS:
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Log in to your Soundtrack account here.
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Go to Zones in the top menu.
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Click on the zone where you want to switch to the new macOS player.
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Click Switch device, then Unpair. This disconnects the old player.
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Then head over to Finder in your computers Dock.
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Click on Applications. Find the Soundtrack app, click to select it.
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Move the app to the Trash. Here’s how you can do this:
- Drag the app to the Trash icon.
- Select the app and choose File > Move to Trash from the menu bar.
- Select the app and press Command-Delete on your keyboard. -
To permanently delete the app, choose Finder > Empty Trash from the menu bar.
Second, install the new Soundtrack app for macOS:
- Go to your Soundtrack account again, and click on the zone where you want to switch to the new macOS player.
- Go to the Download apps page.
- Choose the macOS player.
- Open the downloaded file and drag the Soundtrack icon to your Applications folder.
- Launch the new Soundtrack app (it has a red icon).
- Log in to your new macOS app and enjoy the music!
Get to know the new Desktop player and how it works here.
Important note: The macOS app currently only supports login with your Soundtrack credentials. The pairing code displayed on your zone will not work with this player. If you require the interface limitations that come with using a pairing code, please consider our other supported devices listed here, which are optimized for less local control.
If you have any questions or need help with the transition, please don't hesitate to contact our support team at support@soundtrackyourbrand.com