Follow these steps to perform a factory reset of your Soundtrack Player 3:
- Unplug the power cable.
- Use a small pin and push in the little button left to the USB on the front panel.
- At the same time, plug the power cable back in.
- Keep the pin pressed in for 30 seconds or until you can see that both lights are blinking red.
- Leave the box connected to the internet after the procedure.