Soundtrack

Miscellaneous

• Purchase routine for existing clients

Getting Started

• About Soundtrack
• How to get started
• Pricing
• Playing music in several locations
• Where Soundtrack is available
• Spotify Business no longer available

Technical Requirements

• Supported Devices
• Network settings
• Firewall settings
• Bandwidth limitation
• Soundtrack API
• Set static IP on the Soundtrack Player

Music Licensing

• Play music legally

Music

• The music in Soundtrack
• Create a soundtrack
• Schedule music
• Playing music offline
• How to manage the music playing
• Explicit filter

See all 8 articles

Manage Account

• Add a location
• Cancel your subscription
• Edit default location settings
• Location status
• Unable to login to account
• Update personal settings

See all 8 articles

Apps

• How to pair and manage devices
• Connect with Sonos
• User guide: Android player
• User guide: iOS player
• User guide: iOS remote
• Find your remote code

See all 13 articles

Payment

• Find a copy of your receipt
• Payment methods
• Update credit card details

Troubleshooting

• Schedule is playing at the wrong time
• Can't connect to player
• Issues with music playback
• Issues with pairing device
• The Windows application is on but there is no sound
• Time or date is wrong on your device

See all 8 articles

Changes to Spotify Business

• Why am I hearing commercials in Spotify?
• From Spotify Business to Soundtrack
• How to play music
• From Spotify Business to Soundtrack- What you need to do on your device

Product updates

• Overview of your locations
• Popular soundtracks by business type
• Updated In-App Discover Music
• Discover Music: In-app Android
• Discover Music: In-app iOS