Soundtrack

Miscellaneous

• Purchase routine for existing clients

Getting Started

• About Soundtrack
• How to get started
• Pricing
• Playing music in several locations
• Where Soundtrack is available
• Spotify Business no longer available

Technical Requirements

• Supported Devices
• Network settings
• Firewall settings
• Bandwidth limitation
• Soundtrack API
• Set static IP on the Soundtrack Player

Music Licensing

• List of local PRO's
• Play music legally

Music

• Why aren't all my songs added when creating a soundtrack based on a playlist?
• The music in Soundtrack
• Create a soundtrack
• Schedule music
• Playing music offline
• How to manage the music playing

See all 9 articles

Manage Account

• Administrator on boarding
• Add a location
• Manage your subscription
• Edit default location settings
• Location status
• Unable to login to account

See all 9 articles

Apps

• How to pair and manage devices
• Connect with Sonos
• User guide: Android player
• User guide: iOS player
• User guide: iOS remote
• Find your remote code

See all 13 articles

Payment

• Update the information on your invoices
• When we bill your card
• Find a copy of your receipt
• Payment and activation issues
• Payment methods
• Update credit card details

Troubleshooting

• Schedule is playing at the wrong time
• Can't connect to player
• Issues with music playback
• Issues with pairing device
• The Windows application is on but there is no sound
• Time or date is wrong on your device

See all 8 articles